Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Defective and/or damaged items are authorized for returns or refunds. You’ll also need the receipt or proof of purchase. Digital downloads are non refundable.

To start a return, refund, or ask any questions you can contact us at Phil@earthnailsandtails.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
Due to the nature of our products, exchanges are not accepted. The fastest way to ensure you get what you want is to contact us at the email address above.